Cookie policy
This Cookie Policy explains how Paws in the Paddocks (“we”, “us”, or “our”) uses cookies and similar technologies when you visit pawsinthepaddocks.co.uk.
By continuing to browse or use our website, you agree to our use of cookies in accordance with this policy.
- What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.
Cookies help websites function properly and improve the user experience.
- Types of Cookies We Use
We may use the following types of cookies on our website.
Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They enable core functionality such as:
- Page navigation
- Secure areas of the website
- Booking or contact forms
Without these cookies, the website cannot operate properly.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information such as:
- Pages visited
- Time spent on pages
- Errors encountered
This helps us improve the performance and usability of our website.
Examples may include analytics tools such as **Google Analytics.
Functionality Cookies
These cookies allow the website to remember choices you make, such as:
- Language preferences
- Location settings
- Saved form information
- They provide enhanced, more personalised features.
Third-Party Cookies
Some cookies may be set by third-party services used on our website, such as:
- Embedded maps
- Social media integrations
- Video content
These third parties may collect data about your interaction with their services.
- How Long Cookies Are Stored
Cookies may remain on your device for different periods:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain until they expire or are deleted manually
- Managing Your Cookie Preferences
Most web browsers allow you to control cookies through browser settings. You can:
- Block cookies
- Delete cookies
- Set alerts before cookies are stored
Please note that disabling certain cookies may affect the functionality of this website.
To learn more about managing cookies, visit:
- **Information Commissioner’s Office guidance on cookies
- www.allaboutcookies.org
- Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices.
Any updates will be posted on this page with a revised “Last updated” date.
- Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us
Privacy policy
Last updated: 13/05/26
This Privacy Policy explains how Paws in the Paddocks (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with pawsinthepaddocks.co.uk.
We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the **UK General Data Protection Regulation and the **Data Protection Act 2018.
- Who We Are
Paws in the Paddocks
Website: pawsinthepaddocks.co.uk
Email: jane@pawsinthepaddocks.co.uk
If you have any questions about this Privacy Policy or how your data is used, please contact us using the details above.
- Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
When you interact with our website, you may provide:
- Name
- Email address
- Phone number
- Address
- Information about your pet(s) (if relevant to services)
- Any information submitted through contact or booking forms
Information Collected Automatically
When you visit our website, we may automatically collect certain information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
This information helps us improve our website and services.
- How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and messages
- To provide and manage our services
- To process bookings or service requests
- To improve our website and customer experience
- To comply with legal obligations
We will only use your data where we have a lawful basis to do so under the **UK General Data Protection Regulation.
- Legal Bases for Processing
We process personal data based on one or more of the following legal grounds:
- Consent – where you have given permission
- Contract – where processing is necessary to provide services to you
- Legal obligation – where we must comply with legal requirements
- Legitimate interests – where processing is necessary for our legitimate business interests
- Cookies
Our website uses cookies to improve functionality and analyse website usage.
For more information, please see our Cookie Policy.
- Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties where necessary, including:
- Website hosting providers
- IT and website support services
- Analytics providers
These third parties are required to keep your data secure and only process it on our behalf.
- Data Retention
We only keep personal data for as long as necessary to fulfil the purposes it was collected for, including:
- Providing services
- Meeting legal, accounting, or reporting obligations
When data is no longer required, it will be securely deleted or anonymised.
- Data Security
We take appropriate technical and organisational measures to protect your personal data from:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
However, no method of transmission over the internet is completely secure.
- Your Data Protection Rights
Under the **UK General Data Protection Regulation, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data to another organisation (data portability)
To exercise these rights, please contact us using the details above.
- Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the **Information Commissioner’s Office, the UK supervisory authority for data protection issues.
Website: www.ico.org.uk
- Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.